Your enquiry, handled clearly.

What we collect

When you submit the website enquiry form, we collect the service you select, your description of the job, suburb, postcode if provided, name, phone number, email address if provided and your consent to be contacted.

Why we collect it

We use these details to respond to your plumbing enquiry, check whether a suitable independent provider may cover the suburb and arrange a useful next step. We do not use a service enquiry as automatic permission for unrelated marketing.

Who may receive it

Your enquiry may be shared with a suitable independent plumbing provider so they can contact you about the requested job. That provider is responsible for confirming its own availability, licensing, scope, timing and pricing before work begins.

How it is sent and retained

Form details are sent to thesoutheastplumber@gmail.com through a server-side Gmail connection. The website does not keep a separate customer database for form submissions. Email and hosting providers may process or retain messages under their own terms and security controls.

Your choices

You can ask what personal information we hold, request a correction or ask us to delete an enquiry where practical. Contact thesoutheastplumber@gmail.com. For urgent plumbing help, call 0468 060 687.

This concise notice covers the website enquiry route. It does not replace professional privacy or consumer-law advice for a wider lead-generation operation.